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How the process works

From the moment you reach out to us all the way through final inspection, explore our step-by-step guide to working with our team of experts. 

Have some questions?

We’re ready to answer any questions you may have about your deck or porch project. Visit our FAQ section for answers to our customers’ most-asked questions.

Give us a call

(770) 667-2650

Office Location

1900 Abbey Court
Alpharetta, GA 30004

FAQ

Frequently Asked Questions

How long does it take to go through the design process?

We can move through the design process as quickly as you are able to make decisions and finalize a project. Some clients on-board a day or two from receiving our Preliminary Proposal and others take longer. It can depend on the complexity of the project, the investment or coordinating schedules. We always say, “the sooner you let us know you want to move forward with us, the sooner you will have your new project in your backyard.”

Can you work with my existing deck and modify it?

It depends. Most builder-grade decks in our area were not built that great to begin with. Factor in wear and tear, wood deterioration and code changes that have come into effect over the years and there is simply not much worth saving. Since we specialize in installing modern composite and low maintenance railing systems, you would be throwing good after bad installing those premium materials on an older builder grade deck. It’s simply not worth it. If your deck is a candidate for resurfacing and remodeling, we will certainly consider it.

Can you put a screened in porch or a roof over my existing deck?

Let’s start with the answer from the question above as some background. In addition to this, roof loads are different than deck loads. Your builder grade deck was not designed to support a roof. Many times, the existing deck isn’t even in the right spot to accommodate an architecturally correct roof tie-in to your house. Never say never, but in our experience, it is extremely rare that an existing deck is a candidate to be screened in or enclosed.

Do you build pressure treated wood decks?

No. We only install premium composite decking like Trex and use a variety of low maintenance railing systems. Building pressure treated decks is not in our offerings.

What’s the deal with steel deck framing?

Light gauge steel deck framing is the best investment you can make on a deck project. The additional investment required beyond traditional pressure treated framing is well worth it long term. Steel frame decks are stronger, flatter, stiffer and come with a manufacturer’s warranty. With our composite decking and railing systems lasting upwards of 50-years, it makes sense to invest in a steel frame if you can.

How long does it take to build a deck or a porch?

It depends on the size and scope of the project. Our projects are rarely shorter than 2-3 weeks and usually not much longer than 6-7 weeks. Quality can’t be rushed. We take our time to do it right.

I have a simple builder deck that I want to replace and do something interesting, but I am not sure where to start—it seems so complicated. Can you help me?

Absolutely! Most of our clients come to us with a general idea of what they have in mind. It’s a great starting point. Our entire process was designed to get you from thinking about a new outdoor living area to sitting in it! Let us use our know-how and creativity to come up with something perfect for you. This is what we do and we love it.

I would like to add an outdoor kitchen to my project, but I have no idea what they cost to build. About how much are they?

Outdoor kitchens are popular and for good reason. Besides just being cool to have they are great for entertaining outdoors because people tend to congregate around the food and the kitchen, right? As far as cost goes, it all depends. Just like a kitchen inside your house, one person might spend $10,000 while another could spend $100,000 on a kitchen in the same space. A good rule of thumb for outdoor kitchen pricing is anywhere from about $600 - $1,500 a linear foot. Meaning if you had a 10’ long kitchen island, it could be anywhere from about $6,000 to $15,000 depending on how it’s built, exterior finishes, the appliances and fixtures you include, the type of countertops you choose, electrical, plumbing, etc…

I have to get approval from my HOA to do anything on my house. Will you help us with that?

Definitely! Upon entering an agreement with us, you will receive an HOA package from us that you can submit to your HOA board for approval. To date, we have never had an HOA reject or modify one of our projects. It is usually a quick, straightforward process for our projects to get approved.

Do I need a property survey to build?

The safest and indisputable answer is “yes.” Having a recent and detailed property survey is always the best bet and our preference to have to file your permit application with. Depending on the jurisdiction, you may be able to use an online provider to get a “site plan,” but more and more jurisdictions are now not only requiring extremely detailed property surveys (showing trees, topography, setbacks, easements) but also stamped site engineering from a professional engineer analyzing impervious coverages and other complex details.

I’ve heard horror stories about neighbors having issues getting building permits from our town/city. Is it that bad?

Generally speaking…we don’t have issues getting building permits in most of the places we frequently work in. We do all the work so it’s not something you will have to worry about. All building departments have their quirks and special requirements, but we’ve been doing it long enough that we know what to expect and it’s usually not too bad. There are a few cities that are notoriously difficult to deal with that make getting a building permit a drawn-out process of red tape and lots of back and forth, but again, we know this going in and deal with it as best we can to get your permit as quickly as possible.

How long does it take to get a building permit?

It depends on the jurisdiction, but in a best-case scenario and a “good” jurisdiction one to two weeks, but in some of the more difficult jurisdictions, it can take months to get through the approval layers.

Are you licensed and insured?

Yes. We are licensed contractors in the State of GA and carry full insurance to protect you and your property. Many contractors are not licensed (because it’s hard to obtain) and underinsured (because it’s expensive to carry the proper insurances). We don’t take shortcuts when we build or in running our business.

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